1. Scope
This Privacy Policy explains how YOUYISMS INC (“YouYi,” “we,” or “us”) handles personal information when you visit zenvoratech.net, create an account, contact us, or use our communications platform. Customer message content and recipient data are generally processed on behalf of the customer that submitted them.
2. Information we collect
We collect account and contact details such as name, company, email, phone number, use case, consent choices, and authentication data; billing and transaction records; API, message, delivery, device, browser, IP, and security logs; support communications; and communications content and recipient identifiers submitted through the Services.
3. How we use information
We use information to provide and secure accounts; route and deliver communications; prevent abuse and fraud; calculate usage and billing; troubleshoot and support customers; comply with law and provider obligations; improve performance and usability; and communicate about the Services according to your choices.
4. Legal bases
Where applicable, we process information to perform our contract, pursue legitimate interests in operating and securing the Services, comply with legal obligations, and act on consent. You may withdraw consent for future processing where consent is the basis, without affecting earlier processing.
5. How we share information
We share information with telecommunications carriers, number providers, infrastructure hosts, payment and security providers, professional advisers, and other vendors needed to operate the Services. We may also disclose information to comply with law, protect rights and safety, investigate abuse, or complete a corporate transaction. We do not sell personal information for money.
6. International processing
Communications and support may require processing in countries other than where you are located. Where required, we use contractual and organizational safeguards intended to protect personal information during international transfers.
7. Retention
We retain account information while an account is active and as needed for legal, billing, fraud-prevention, dispute, and security purposes. Message content and delivery logs are retained according to account settings, operational needs, and applicable requirements, then deleted or de-identified when no longer needed.
8. Security
We use administrative, technical, and physical safeguards designed for the nature of the information, including access controls, password hashing, restricted credentials, transport security, and operational monitoring. No system can guarantee absolute security.
9. Your choices and rights
Depending on location, you may have rights to access, correct, delete, restrict, or obtain a copy of personal information, object to certain processing, or withdraw consent. You may update account details in the console. We may verify identity before completing a request.
10. SMS choices
You can stop nonessential SMS from YOUYISMS INC by following the opt-out instruction in the message or contacting us. Operational messages necessary for account security or requested services may still be sent where permitted. Message and data rates may apply.
11. Cookies
We use essential cookies to maintain secure authenticated sessions and protect account access. We do not currently use third-party advertising cookies on the YouYi website.
12. Children
The Services are intended for businesses and are not directed to children under 16. We do not knowingly create accounts for children.
13. Changes
We may update this policy to reflect changes in the Services, law, or our practices. We will post the current version at zenvoratech.net/legal/privacy and update the effective date.
14. Contact
Privacy questions and rights requests may be sent to [email protected] or mailed to YOUYISMS INC, 30 N Gould St, Suite R, Sheridan, WY 82801, United States.